Frequently Asked Questions

Where do you deliver?

We currently deliver throughout the United Kingdom and welcome enquiries from customers around the world.

We're also preparing online delivery to Iceland. If you're ordering from outside the UK, please contact us at hello@behulda.com to discuss the available options.

How much is UK delivery?

Delivery charges depend on the size and weight of your order.

Our current UK delivery charges start at £4.99 for smaller items and £12.99 for medium-sized collections. Larger furniture pieces have separate delivery charges.

The available shipping options and costs will be shown at checkout. If you would like a customised shipping quote please contact us at hello@behulda.com tand we would be happy to help you.

Can you deliver to Iceland?

Can you ship furniture internationally?

Yes, we welcome international enquiries for our larger furniture pieces.

As delivery costs vary depending on the item and destination, we arrange shipping quotations individually.

Please contact us at hello@behulda.com with the items you're interested in and your delivery location. We'll be happy to explore the available options with you.

Will I need to pay customs charges?

Orders delivered outside the UK may be subject to import duties, local taxes and customs handling fees.

Unless otherwise agreed and clearly stated at checkout, these charges are the responsibility of the recipient.

How long will my order take to arrive?

Delivery times depend on your location and the materials ordered.

Available delivery estimates will be shown at checkout where possible. For international orders requiring a quotation, we'll confirm an estimated delivery timeframe when arranging shipping.

Please be aware that customs processing can sometimes cause additional delays.

What happens if an item is awaiting stock from Nepal?

We work closely with our fair-trade partners in Nepal, with new materials regularly being made for the collection.

If part of your order is temporarily unavailable, we'll send the available items first where practical and arrange delivery of the remaining pieces once they arrive with us.

For international orders, we'll confirm the most suitable shipping arrangements before dispatch.